Terms of Service

By accessing or using the Services, clicking "I accept" or signing an order form that references these Terms, you agree to be legally bound by them. If you are entering into these Terms on behalf of an organisation, you represent that you have authority to bind that organisation.

If you do not agree to these Terms, you must not use the Services.

• "Agent" means an autonomous software process configured on the platform to perform tasks on your behalf, including any pre-built or custom agent.
• "Workspace" means an isolated, multi-tenant environment associated with a customer account.
• "User" means an individual authorised to access a Workspace under your account.
• "Output" means any text, code, data, decision, action, message or artifact produced by an Agent.
• "Customer Data" means data, content and information that you, your Users or your integrations submit to or process through the Services.
• "Documentation" means the technical documentation for the Services as updated from time to time.

You must be at least 18 years old and capable of forming a binding contract to use the Services. You agree to provide accurate, current and complete information when registering and to keep it up to date.

You are responsible for maintaining the security of your credentials, for all activities under your account and for the conduct of all Users in your Workspace. Notify us immediately at security@ai-agents.bar of any suspected unauthorised access.

The Services are offered under free and paid plans. Paid plans are billed in advance on a monthly or annual basis, as selected. Fees are non-refundable except where required by law or expressly stated.

You authorise us, or our payment processor, to charge the payment method on file for all fees, applicable taxes and any usage-based charges (such as additional agent runs, integrations or compute beyond your plan limits).

If we change pricing for renewal terms, we will notify you at least 30 days before the change takes effect. Continued use after the renewal date constitutes acceptance of the new pricing.

Failure to pay may result in suspension or termination of the Services after reasonable notice.

You agree not to, and not to permit any User to:

• Use the Services in violation of applicable laws or third-party rights.
• Reverse engineer, decompile or attempt to extract the source code, training data, model weights or system prompts of any component of the Services.
• Resell, sublicense or lease the Services to a third party other than as expressly permitted.
• Interfere with, disrupt or attempt to gain unauthorised access to the Services, related systems or other customers' Workspaces.
• Use the Services to generate content that is unlawful, defamatory, harassing, infringing, deceptive, malicious, sexually explicit involving minors, or designed to facilitate violence or self-harm.
• Use the Services to develop a competing product or to benchmark for competitive purposes.
• Abuse, jailbreak, prompt-inject or otherwise attempt to bypass the safety, security or governance controls of any Agent, including runtime guardrails, blast-radius limits and human-in-the-loop gates.
• Submit personal data of categories sensitive under applicable law (such as GDPR Art. 9 special categories) without ensuring an appropriate legal basis and informing us in advance where required.

We may suspend Agents or accounts that we reasonably believe violate this section, with prior notice where feasible.

6.1 Ownership of Outputs. As between you and us, and to the extent permitted by law, you own the Outputs generated by Agents in your Workspace based on your inputs and configurations. You grant us a limited, non-exclusive licence to host, process and transmit Outputs solely to operate, secure and improve the Services in accordance with the Documentation and our Privacy Policy.

6.2 No model training on Customer Data. We do not use Customer Data, prompts or Outputs to train or fine-tune foundational AI models without your explicit, opt-in consent.

6.3 Accuracy disclaimer. AI-generated Outputs may be inaccurate, incomplete, outdated or biased. Outputs may resemble outputs generated for other users. You are responsible for evaluating Outputs for fitness for your intended use, especially in regulated, safety-critical or high-stakes contexts (such as medical, legal, financial or employment decisions).

6.4 Human oversight. The Services include human-in-the-loop controls. You acknowledge that you are responsible for configuring appropriate approval gates, blast-radius limits and runtime guardrails for your use cases. We are not liable for actions executed autonomously by Agents you configure, where adequate safeguards were not enabled.

6.5 Third-party AI providers. The Services rely on third-party foundation model providers. Their availability, performance, terms and policies may affect the Services. We are not responsible for outages, content moderation decisions or other actions of those providers.

The Services, including all software, models, prompts, design, documentation and trademarks, are and will remain the property of ai-agents.bar and its licensors. We reserve all rights not expressly granted to you in these Terms.

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Services solely for your internal business purposes during the subscription term.

You may provide feedback, suggestions or ideas about the Services. You grant us a perpetual, irrevocable, royalty-free licence to use such feedback for any purpose without obligation to you.

Each party may disclose to the other Confidential Information in connection with the Services. The receiving party will use the same degree of care it uses to protect its own confidential information (and no less than reasonable care), use Confidential Information only for the purposes of these Terms, and disclose it only to personnel and contractors bound by equivalent confidentiality obligations.

Confidential Information does not include information that is or becomes public without breach, was independently developed, or was lawfully obtained from a third party without restriction.

You retain all rights, title and interest in Customer Data. You grant us a limited, worldwide, non-exclusive licence to host, process, transmit and display Customer Data solely as necessary to provide and secure the Services.

You are responsible for the lawfulness of Customer Data and for obtaining all necessary rights and consents required to submit it to the Services.

The processing of personal data within Customer Data is governed by our Data Processing Addendum (DPA), which is incorporated by reference into these Terms when you submit personal data to the Services.

We will provide the Services with reasonable care and skill and substantially in accordance with the Documentation.

EXCEPT AS EXPRESSLY STATED IN THESE TERMS, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY OR UNINTERRUPTED OPERATION. WE DO NOT WARRANT THAT THE SERVICES WILL BE ERROR-FREE OR THAT OUTPUTS WILL BE ACCURATE OR FIT FOR YOUR INTENDED PURPOSE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUES, DATA, GOODWILL OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

EACH PARTY'S AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS WILL NOT EXCEED THE FEES PAID OR PAYABLE BY YOU TO US FOR THE SERVICES IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY.

Nothing in these Terms limits liability that cannot be limited under applicable law (including, where applicable, liability for fraud, gross negligence, wilful misconduct, or death or personal injury caused by negligence).

You will defend, indemnify and hold harmless ai-agents.bar from and against any third-party claims, damages, liabilities, costs and expenses (including reasonable legal fees) arising out of (a) your or your Users' violation of these Terms, (b) your Customer Data or its use of the Services, (c) actions taken by Agents you configure, or (d) your violation of applicable law or third-party rights.

We will defend you against third-party claims alleging that the Services, when used as permitted, infringe a third party's intellectual property rights, and pay damages finally awarded against you (or settlement amounts we approve), subject to your prompt notice, sole control of defence and reasonable cooperation.

These Terms remain in effect for as long as you have an active account or subscription. Either party may terminate for material breach not cured within 30 days of written notice. Either party may also terminate immediately if the other becomes insolvent or ceases business.

You may cancel your subscription at any time from your account settings. Upon termination: your access to the Services will cease, fees already paid are non-refundable except as required by law, and we will delete or return Customer Data in accordance with the DPA.

Sections that by their nature should survive termination will survive, including ownership, confidentiality, indemnification, limitations of liability and governing law.

These Terms are governed by the laws of [Jurisdiction], without regard to its conflict of laws rules. The parties submit to the exclusive jurisdiction of [Court of Competent Jurisdiction] for any dispute arising out of or related to these Terms, except that either party may seek injunctive relief in any competent court to protect its intellectual property rights or confidential information.

If you are a consumer resident in the European Economic Area, the United Kingdom or another jurisdiction whose mandatory consumer-protection laws override the above, those laws apply to the extent required.

We may update these Terms from time to time. For material changes, we will provide at least 30 days' prior notice by email or in-product notice. Your continued use of the Services after the effective date constitutes acceptance of the updated Terms.

For questions about these Terms, write to:

• Email: legal@ai-agents.bar
• Postal: [Company Legal Entity], [Registered Address]